FAQ

Here are the most frequently asked questions. If you have any questions that aren’t answered here, please feel free to contact us.

Where is your physical store?

We do not have a physical location at this time. Courage.Redefined is an online-only plus-size modestwear boutique that has employed a physical mailbox location for returns, mail, and other forms of written contact. (Please see the address attached to the question below entitled “Where do I ship my returns?“

Why is the Signature Basic only available in one color?

The Signature Basic is a dress we had created in custom sizes with our manufacturers in a huge bulk order. It is near impossible to find dresses in these sizes without custom sizing. Most manufacturers seem to think that a slim 2X is being “inclusive enough”, but Courage.Redefined knows better.

We are a very small business so we can only afford to buy one color of this dress to start out. If you buy the dress and love it, please tell your loved ones so we can sell out and afford to buy more colors. The success of the Signature Basic relies on customers to get the word out (and the mercy of God, of course).

What if I return something after I’ve worn it?

All returns must be returned unworn and with tags as per the return policy. If you attempt to return something obviously worn (i.e. smells like laundry or sweat, has deodorant stains, if you clearly dragged the dress through a muddy puddle, etc) then you will not get your purchase refunded.

If you knowingly send the item in bad condition anyway, thinking we will have to refund you if we receive the item then our company will have the money and the item and you will have nothing besides everlasting disappointment.

However, if you return the item in good condition, we are open to exchanges for any item we have in stock or issue a refund for the returned items.

Last but not least, if you do want to return an item, we will not pay for your return label. We, unfortunately, do not have the ability to prepay your labels yet. We appreciate your understanding and thank you.

Where do I ship my returns?

Please send all returns and correspondence to:

Do you ship to my country?

We ship to any country that we possibly can as long as you are willing to pay for the international customs fees, VAT fees, and/or shipping. There are occasional political reasons outside of our control that we can not change.

As of Fall 2021, Courage.Redefined is not permitted by federal law to do direct business with people and/or companies within the Islamic Republic of Iran, the Republic of Cuba, Lebanon, Syria, Somalia, Sudan, or North Korea (the Democratic People’s Republic of Korea).